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Documentation

Everything you need to set up, configure, and get the most out of the Omni Genomix platform. Browse by topic or search for specific guides.

Getting Started

4 articles

Set up your practice on Omni Genomix in minutes.

  • Platform Overview

    Understand the Omni Genomix ecosystem and how all components work together.

  • Account Setup & Onboarding

    Create your account, complete onboarding, and configure your practice profile.

  • Choosing Your Plan

    Compare Essentials, Professional, and Enterprise plans to find the right fit.

  • Dashboard Walkthrough

    Navigate your practitioner dashboard, customize widgets, and manage your workflow.

Lab Ordering & Results

4 articles

Order tests, track specimens, and manage results.

  • Ordering Lab Tests

    Browse the test catalog, place orders, and track fulfillment status.

  • At-Home Collection Kits

    Send Tasso and RedDrop Dx collection kits to patients for convenient at-home sampling.

  • Viewing & Interpreting Results

    Access lab results, download reports, and share findings with patients.

  • CLIA Compliance Requirements

    Understand CLIA certification tiers and compliance obligations for your lab.

Nutrigenomics & Genetics

3 articles

Leverage genetic data for personalized care.

  • 3x4 Genetics Integration

    Order genetic tests, receive reports, and integrate nutrigenomic insights into care plans.

  • Genetic Report Interpretation

    Understand SNP panels, methylation pathways, and actionable genetic findings.

  • Patient Genetic Profiles

    Manage patient genetic data and track longitudinal changes over time.

Supplement Dispensary

4 articles

Manage your supplement catalog and patient orders.

  • Dispensary Setup

    Configure your white-label supplement storefront with Bio Ray, Cellcore Bio, and wholesale partners.

  • Product Catalog Management

    Add products, set margins, and organize your dispensary by category.

  • Patient Ordering & Fulfillment

    Enable patient self-ordering, track shipments, and manage returns.

  • Revenue & Margin Reports

    Monitor dispensary revenue, margins, and top-selling products.

Telehealth & Provider Network

3 articles

Connect patients with licensed providers.

  • Telehealth Overview

    Understand how the Licensed Provider Network integrates with your practice.

  • Scheduling & Consultations

    Book telehealth appointments and manage virtual consultation workflows.

  • Prescribing & Pharmacy

    Route prescriptions to 503A compounding pharmacy partners for fulfillment.

PrymDx LIMS

4 articles

Manage laboratory operations with our LIMS.

  • PrymDx Overview

    Understand the PrymDx Laboratory Information Management System and its capabilities.

  • Specimen Tracking

    Track specimens from collection through processing to result delivery.

  • Instrument Integration

    Connect lab instruments and automate result capture.

  • Quality Control & Reporting

    Run QC checks, generate compliance reports, and maintain audit trails.

Billing & Subscriptions

3 articles

Manage payments, invoices, and plan upgrades.

  • Subscription Management

    Upgrade, downgrade, or cancel your plan from your account settings.

  • Invoice History

    View and download past invoices and payment receipts.

  • Payment Methods

    Add, update, or remove payment methods through our secure Stripe integration.

Compliance & Security

4 articles

HIPAA, CLIA, and data security practices.

  • HIPAA Compliance

    How Omni Genomix protects PHI and supports your HIPAA obligations.

  • Business Associate Agreement

    Request and execute a BAA for your practice.

  • Data Security Practices

    Encryption, access controls, audit logging, and incident response procedures.

  • CLIA Certification Guide

    Navigate CLIA waiver, moderate, and high complexity certification requirements.

Account & Settings

4 articles

Configure your account and practice preferences.

  • Profile Management

    Update your practice name, contact info, and professional details.

  • Team & Permissions

    Add team members and manage role-based access to your practice.

  • White-Label Configuration

    Customize branding, logos, and patient-facing materials.

  • Notification Preferences

    Configure email, SMS, and in-app notification settings.

Need More Help?

Can't find what you're looking for? Our team is here to help you get the most out of the platform.